SHIPPING POLICY
This Shipping Policy outlines how orders are processed and delivered for purchases made on Glanoa (https://glanoa.com).
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders are not processed on Sundays or public holidays
- During high-demand periods, processing may take longer
2. Shipping Timeline
- Estimated delivery time: 3–7 business days across India
- Delivery timelines may vary based on location and courier partner
Remote or rural areas may require additional delivery time
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- We may offer free shipping on selected orders or promotional offers
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS
- You can track your shipment through the courier partner’s website
5. Delivery Issues
If you face any of the following issues:
- Delayed delivery
- Lost package
- Incorrect delivery
Please contact us at support@glanoa.com, and we will assist you promptly.
6. Failed Delivery Attempts
- If delivery fails due to incorrect address or unavailability, the courier may attempt redelivery
- If the order is returned to us, re-shipping charges may apply
7. Damaged or Open Package
- Do not accept packages that appear tampered or damaged
- Report the issue immediately with photos/videos at support@glanoa.com within 48 hours
8. International Shipping
- Currently, we ship only within India
- For international shipping inquiries, contact us via email
9. Order Cancellation
- Orders can be cancelled only before dispatch
- Once shipped, cancellation is not possible
10. Contact Information
For shipping-related queries:
