PRIVACY POLICY
Effective Date: 28.04.26
Welcome to Glanoa (https://glanoa.com). This Privacy Policy explains how Jurek Consumer Solutions collects, uses, and protects your personal information when you use our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Company Information
- Brand Name: Glanoa
- Company: Jurek Consumer Solutions
- Address: Beldangi, Dangram, North Dinajpur, 733128, India
- Email: support@glanoa.com
2. Information We Collect
We collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
b) Non-Personal Information
- Browser type
- IP address
- Device information
- Website usage data
c) Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and user behavior
- Provide personalized experiences
You can disable cookies through your browser settings.
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products
- Communicate order updates
- Improve our website and services
- Send promotional emails (only with your consent)
- Prevent fraud and ensure security
4. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Payment gateway providers
- Shipping and logistics partners
- Service providers (for website operation, analytics, marketing)
All partners are required to keep your data secure.
5. Data Security
We implement appropriate security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, contact us at support@glanoa.com.
7. Data Retention
We retain your data only as long as necessary for:
- Order fulfillment
- Legal and accounting purposes
- Business operations
8. Third-Party Services
Our website may use third-party tools (such as payment gateways and analytics tools). These providers have their own privacy policies, and we are not responsible for their practices.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 support@glanoa.com
